Terms of service

Terms of Service

OVERVIEW

Welcome to RINGSIDE COUTURE. The terms "we", "us" and "our" refer to RINGSIDE COUTURE. RINGSIDE COUTURE operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). RINGSIDE COUTURE is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You agree that all information provided is accurate and complete.

You are responsible for maintaining the security of your account and for all activity under it.

SECTION 2 - OUR PRODUCTS

We aim to display products as accurately as possible. However, colours and appearance may vary depending on your device.

All product descriptions are subject to change at any time. We reserve the right to discontinue products or limit quantities.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Your order is only accepted once payment has been processed and confirmation has been sent.

We may not be able to cancel orders once placed.

All purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice.

Unless stated otherwise, prices do not include shipping fees, customs duties, or import taxes.

You agree to provide accurate billing and payment information and to pay all charges incurred.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.

Risk in the products passes to you upon delivery.

SECTION 6 - MADE-TO-ORDER & FULFILMENT

All products are made to order and fulfilled by third-party partners.

This means:

  • Production begins after your order is placed

  • Additional processing time may apply before shipping

  • Delivery timeframes shown are estimates only and may vary

By placing an order, you acknowledge and accept that production and fulfilment times are part of the overall delivery timeframe.

We are not responsible for delays caused by production processes, fulfilment partners, shipping carriers, or customs.

SECTION 7 - RETURNS, REFUNDS & CHARGEBACKS

All returns and refunds are governed by our Refund Policy.

We reserve the right to refuse refunds or returns that do not comply with our stated policy.

By placing an order, you agree not to initiate unjustified chargebacks or payment disputes. In the event of a dispute, we reserve the right to provide evidence of order fulfilment, delivery confirmation, and policy acceptance to the payment provider.

Refusal to accept delivery or failure to collect an order does not automatically qualify for a refund.

We may restrict future orders from customers who abuse refund or dispute processes.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site, including branding, images, text, and design, is owned by RINGSIDE COUTURE or its licensors and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without permission.

SECTION 8 - OPTIONAL TOOLS

We may provide access to third-party tools which we do not control.

These tools are provided "as is" without warranties, and your use of them is at your own risk.

SECTION 9 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content or practices.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, but all purchases are made directly with RINGSIDE COUTURE.

Shopify is not responsible for any transactions between you and us.

SECTION 11 - PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy.

SECTION 12 - FEEDBACK

If you submit feedback, you grant us the right to use it without restriction or compensation.

SECTION 13 - ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time.

SECTION 14 - PROHIBITED USES

You may not use the Services for unlawful purposes or in a way that could harm the business or other users.

SECTION 15 - TERMINATION

We may terminate your access to the Services at any time if you violate these Terms.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and products are provided "as is" without warranties of any kind, except as required by law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for indirect or consequential damages.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless RINGSIDE COUTURE from any claims arising from your breach of these Terms.

SECTION 19 - SEVERABILITY

If any provision is found to be unenforceable, the remaining provisions will remain in effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 21 - ASSIGNMENT

We may assign these Terms at any time. You may not assign them without consent.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales, except where local consumer protection laws apply.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

For questions about these Terms, contact:

RINGSIDE COUTURE
Email: shop@ringsidecouture.com
Location: London, United Kingdom